House Keeping

SALON HOUSE KEEPING

Gift vouchers

Gift vouchers for specific treatments or values available.
Amenities: Tea, Coffee, Herbal teas & filtered water are available at all times.

Payments

Eftpos, Visa & MasterCard’s are accepted. Cheques & American Express Cards are not excepted.

Booking a course of treatments

Purchase any 6 of the same treatment and receive 1 complimentary treatment. Payment in advance for all 6 treatments will be required to receive this offer.

Cancellations

We understand that sometimes you may need to reschedule your appointment. We do kindly ask for a minimum of 24hrs notice to be given.  At Etain we commit 100% to each & every appointment & therefore respectfully ask that as a client you do the same, so please reply to our confirmation text which is sent 24hrs before your scheduled appointment.  This will allow us to open up this time slot for someone else, Thank you.  We do reserve the right to ask any client that has continually not given the 24hrs requested notice to no longer frequent our salon.   If less than 5 hours notice is given there maybe a 20% cancellation fee incurred.

All the steps we take are so we do not have to implement a deposit booking policy.  Thank you for your cooperation.

Salon arrival

We advise new clients to arrive 15mins prior to your appointment to fill out our consultation form. Late arrival will unfortunately lessen your treatment time. We would be grateful if all mobile phones are switched to silent on your arrival.

Packages

Packages available and will be tailored to your requirements.

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